What to Expect When Renting a Truck 

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What to Expect When Renting a Truck

If you’re moving, you need a moving truck. But if it’s your first time renting a moving truck, you may not know what to expect when it comes to moving day. Use our roadmap to what to expect when renting a truck to learn more about Elite Truck Rental, our truck rental policies, and how to best prepare for moving day.

1. Expect Your Truck to Be Ready

The first expectation you should have when you are picking up your moving truck is that your truck will be ready to go at the time for which you’ve reserved it. At Elite Truck Rental, we maintain a reservation guarantee, which means we promise to have your truck ready at the day and time you’ve requested it.

While you should expect your truck to be ready, don’t count on moving supplies to be available—such as pallet jacks or dollies—unless you’ve reserved them in advance, too.

2. Expect to Need Insurance and Provide ID

At the time that you pick up your truck, you’ll need to show a valid driver’s license. You’ll also need to be ready to provide a credit card for liability. Finally, expect to need insurance. Sometimes, a personal auto insurance policy will provide truck rental coverage; in most cases, though, purchasing liability insurance directly from the truck rental company is the best option.

3. Expect to Inspect the Truck Prior to Driving Off the Lot

Before you drive the truck off the lot, be sure to first inspect it for damages. If you return the truck with any damage to it, you could be held liable. If you notice scratches, dents, or other signs of a fender-bender, be sure to take time-stamped photos for your records.

4. Expect to Need to Stop for Gas

As you plan your move and think about your timeline and where you’ll stay along the way (if you’re driving an especially far distance), be sure to remember to factor in the amount of time that it will take to stop for gas. Make sure that you factor this into your budget, too! Unfortunately, large moving trucks aren’t great on gas mileage and if you’re traveling a long distance, costs can add up.

5. Expect to Get Your Truck Back on Time

Whether you’re making a one-way trip or plan to return your truck rental to the same location, it’s important that you get your truck rental back on time—most truck rental companies charge an additional fee if the truck is returned late. If you do run into complications and aren’t going to be able to make it to the drop-off location in time, call the truck rental company to let them know in advance.

Expect Great Customer Service from Elite Truck Rental

If you are planning a move and are in need of a truck rental, one thing that you should expect when you work with Elite Truck Rental is fantastic customer service. We know that we wouldn’t be in business without our customers, and we strive to keep our policies flexible, our prices low, and our customers happy. To learn more about what to expect when renting a truck, our company, and how to make a truck rental reservation, call our team or make your reservation online today.

Our Vehicles

Econoline Van

1-2 rooms

15 Foot Truck

3-4 rooms

16 Foot Truck

4-5 rooms

24 Foot Truck

9 rooms or more

What We’re All About

Ensure that your move goes smoothly.

With over 150 trucks and vans, Elite is sure to have the size you need, when you need it.

When you rent from Elite, you’ll know your truck or van is there when you arrive to pick it up.

Elite also has a reservation guarantee.

Elite Is Always here For You.

Turn to Elite Truck Rental for personal, dedicated service that will make your moving day easier.

Tuesday, July 6th, 2021, 4:30:48 pm

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